Privacy Policy

Who we are

Our website address is: https://digitalpuk.com.

This privacy policy outlines the information that Digital PUK collects, how it is used and the measures taken to protect this information. As a creative agency, we understand the importance of privacy and are committed to protecting the personal information of our clients, partners and employees in accordance with the General Data Protection Regulation (GDPR).

Information Collection and Use

We collect personal information from clients, partners, and employees for the purpose of providing our services, managing our business operations and communicating with stakeholders. The types of information collected may include:

Contact information such as name, email address, postal address and telephone number
Financial information such as payment details and billing information
Information related to our services such as project details and client preferences
Employee information such as name, contact information, job title, and salary information.

The information we collect is used to provide our services, process transactions, communicate with stakeholders and improve our services. We may also use this information to comply with legal obligations, resolve disputes and enforce our agreements.

Data Storage and Protection

The information collected is stored securely on our servers and we have implemented measures to protect against unauthorized access, alteration, disclosure or destruction of personal information. These measures include firewalls, encryption and regular backups.

Data Sharing

We do not share personal information with third parties except as necessary to provide our services, comply with legal obligations or enforce our agreements. This may include sharing information with contractors, payment processors, and law enforcement agencies.

Data Retention

We retain personal information for as long as necessary to fulfill the purposes for which it was collected and to comply with legal obligations. Upon request, we will delete or anonymize personal information.

Access to Personal Information

Individuals have the right to request access to their personal information held by [Agency Name]. To make a request, please contact us at [contact information]. We will respond to requests within 30 days.

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Who we share your data with

If you request a password reset, your IP address will be included in the reset email.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where your data is sent

Visitor comments may be checked through an automated spam detection service.

Changes to Privacy Policy

We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. If we make any material changes, we will notify affected individuals by email or by prominently posting the changes on our website.

Contact Us

If you have any questions or concerns about our privacy policy, please contact us at info@digitalpuk.com.

This privacy policy was last updated on 4 March 2023.